General Information
- We provide the Bharat Yatra Card at minimum of Rs. 500
- The card is valid for 5 years
- The card can be blocked at anytime as per customer's request
- If the card gets lost or stolen, please inform NSBL to block the usage immediately. However customer must send a written application at the earliest.
- If PIN is forgotten, a new PIN will be provided within 15 days. The customers have to submit written application to the branch where they have applied for the card.
- If the customer missed to collect cash from the ATM or tried to withdraw cash from the ATM but the machine did not dispense cash where as the customer's account has been debited, in such cases NSBL require written complaint from the customer. The complain letter must include following details:
- i. Card number
- ii. Account number
- iii. Name
- iv. Transaction number, Date and Amount
- v. Bank's name
- vi. Transaction ID
- vii. ATM Transaction Receipt
Charge Details : Transaction Costs
The card holders account will be debited for the undernoted facility at the rules furnished below:
| Charges Particulars | In Nepal | In India | ||
|---|---|---|---|---|
| Nepal SBI Bank's ATM | VISA Networked ATM | SBI Group ATM | VISA Networked ATM | |
| Cash withdrawl | NIL | As per VISA standard Rs. 100 | NRs. 80 | As per VISA standard Rs. 100 |
| Balance Enquiry | NIL | As per VISA standard Rs. 25 | NIL | As per VISA standard Rs. 25 |
Contact numbers
Customers can directly contact at the following numbers
Kathmandu
Contact no. +977 1 4217017 or 4225326 or 4423375
Banglore
Toll Number : 1800112211 (From MTNL/BSNL lines in India)
Contact no. +91 80 26599990
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